Privacy Policy

Who we are

This website, https://narayanawebsolutions.com, is operated by Narayana Web Solutions ("we", "us", "our"). This policy explains what personal information we collect through the website, why we collect it and the choices you have. If you have any questions, contact us at info@narayanawebsolutions.com.

Information we collect

We only collect information that you choose to send us, plus limited technical data needed to run the website:

• Contact form details: your name, email address, and optionally your phone number, company name, the service you are interested in, and your message.
• Emails and calls: any information you include when you email or phone us.
• Technical data: basic, aggregated usage and security information (such as pages visited, browser type and approximate location derived from IP address) collected by our hosting and security providers.

How we use your information

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

• To respond to your enquiry and discuss your project.
• To prepare proposals and, if you become a client, to deliver and support our services.
• To keep the website secure, prevent abuse and understand how it is used so we can improve it.
• To meet legal, accounting and tax obligations.

Service providers

We use trusted third-party providers to operate the website: our website hosting and content delivery provider, Supabase (secure database storage for contact form submissions) and Resend (to deliver contact form notifications to our team by email). These providers process data on our behalf and only as needed to provide their services.

Cookies

This website does not use advertising or cross-site tracking cookies. Our hosting and security provider may set strictly necessary cookies (for example, to protect the site from bots and abuse). These cookies do not identify you personally.

How long we keep information

We keep enquiry details for as long as needed to respond and follow up on your project, and client records for as long as required for our business and legal obligations. You can ask us to delete your enquiry at any time.

Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to how we use it. To make a request, email info@narayanawebsolutions.com. We will respond within a reasonable time and in line with applicable data protection laws.

Security

We use HTTPS encryption, access controls and reputable providers to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and will act promptly if a problem occurs.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.